You might not be familiar with EVolution Autosports. Located in Bucks County, Pennsylvania, this low-profile establishment includes three service bays, a lot for 30 vehicles, and a modest brick office. You wouldn’t guess by passing by, but this place is the largest dedicated Fisker dealer and service center in the nation—and the only one not located under palm trees along the Pacific coast.
It’s all thanks to Joe Ferrante, who launched Fisker of Cherry Hill across the Delaware in Cherry Hill, New Jersey, back in 2014. At that time, Fisker aspired to be another Tesla. The outlook was positive until it took a turn for the worse, as the saying goes, yet in that time, Fisker successfully delivered thousands of cars. With the manufacturer absent for support and service, owners turned to the aftermarket for assistance. Ferrante stepped in.
Had you asked Ferrante in 2014 where he envisioned himself ten years later, becoming the nucleus of a desperately needed Fisker aftermarket service business likely wouldn’t have been his answer, but here he stands.
Currently, Ferrante possesses all of Fisker’s remaining factory components, stored in a separate 4,000-square-foot warehouse. EVolution Autosports also holds the patent for its “bulletproofing” method, which upgrades factory-spec Fiskers to enhance their reliability.
Recall when Rich Rebuilds acquired a nonfunctional Fisker Ocean and repaired it for $100? EVolution Autosports actively supports that endeavor.
“These cars are rare and unique,” Ferrante stated in his Facebook post regarding the offering. “Many dealers may scoff at this ’small niche’ low volume market. However, I’ve turned it into something by persevering and outlasting the competition.”
That’s no overstatement. Search “Fisker service center near me.” Grim, isn’t it? This is part of why Ferrante was initially reluctant to inform the community that he was preparing to move on.
“I’d rather not alarm the Fisker community as much as possible just to prevent worry,” Ferrante told me when I first reached out to him on Facebook.
He even contemplated making the announcement while remaining anonymous, but with no other prominent name in the area, keeping his identity a secret is challenging. “It would be pretty easy to figure out who I am,” he said.
Ferrante highlighted the small physical footprint of the business as a positive aspect.
“It doesn’t have to stay on this site and could easily integrate into another existing business,” he said. “Somewhere on the East coast, ideally.”
However, the primary message Ferrante wishes to convey to the Fisker ownership community is one of reassurance. There’s no reason to panic: He’s not giving up. He will stay in charge until he finds a suitable buyer.
“My motivation for selling is long-term, not urgent,” he replied to a Facebook comment. “If it takes me 5-10 years to place it in the right hands, so be it. I care about these owners; they are more like family, and my reputation necessitates this being handed over to the right person.”
That’s what ultimately motivated him to go public with the announcement.
“I would love to elevate it further,” Ferrante added, “but for personal reasons, I need to transfer it so it can continue for the over 1000 loyal customers and many more followers worldwide.”
Along with its network of creative and resourceful owners, organizations like EVolution Autosports are what will prevent Fisker from becoming merely an intriguing footnote in the industry’s shift towards electrification. Are you the right one to step up and navigate the ship?
H/T to Zerin Dube.
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**Fisker Service Expert in America Set to Transition; Successor Search Initiated**
Fisker Inc., the U.S. electric vehicle manufacturer recognized for its groundbreaking designs and commitment to eco-friendliness, is embarking on a major shift within its service division. The company has disclosed that a key service expert will be stepping down, initiating a search for a successor to maintain continuity and excellence in customer service.
The departing service expert has been instrumental in developing Fisker’s service protocols and customer support systems, essential for sustaining the organization’s reputation in the competitive EV industry. Their exit signifies a crucial moment for Fisker as it strives to uphold its commitment to customer satisfaction and operational effectiveness.
With the search for a new service leader under way, Fisker is prioritizing candidates with substantial experience in automotive service management, especially in the electric vehicle field. The ideal individual will need to grasp both the technical facets of EV maintenance and repair and possess strong leadership capabilities to navigate the service team during this transition.
Fisker’s management has stressed the significance of selecting a successor who resonates with the company’s vision of sustainability and innovation. The new service leader will be charged with improving the customer experience, optimizing service operations, and introducing new technologies to enhance service efficiency.
In the interim, Fisker is ensuring that existing service operations remain stable during this transition. The company is dedicated to delivering uninterrupted assistance to its customers, with the current staff prepared to manage service inquiries and maintenance requirements. Fisker’s proactive strategy aims to assure customers that their service experience will continue to be a priority.
As the electric vehicle market expands, the need for dependable and effective service solutions becomes increasingly critical. Fisker’s leadership acknowledges that the success of its vehicles is closely linked to the quality of service provided after the sale. Thus, the effort to find a new service expert is not merely about filling a role; it’s about reaffirming the organization’s commitment to its customers and its mission to excel within the EV sector.
Fisker Inc. is well-prepared to navigate this transition smoothly, ensuring it continues to fulfill its pledge of exceptional service as it progresses in the swiftly changing automotive landscape. The company is hopeful that the incoming service leader will introduce innovative ideas and strategies to further enhance the Fisker customer experience.
